by admin on August 12, 2010
That will depend on when was the strike action was announced. Have you bought your travel insurance after the ballot that usually takes place for cabin crew or ground staff? Companies usually look at this detail when you make your claim.
Usually after a strike is announced a period of negotiations will take place and some insurers might cover you until a date is definitely confirmed. It is worth checking with your insurer as some may continue to offer you cover until a strike is confirmed
If a strike action is announced and you purchased travel insurance for that period you should contact your insurer straight away.
What about the passengers with annual travel insurance? Once again this will depend on every insurance company. There might be the ones who claim that you bought your tickets in the knowledge (and risk) of a strike action, so they won’t cover for that.
Your rights in case of strike action disruption?
Back in January 2010, British Airways kept reassuring its passengers that their interest was going to be put first in case of a strike action.
“We will provide assistance for those crew who wish to work normally and we will explore all options to enable us to operate the best flying programme possible under the circumstances,” it said in a statement.
There was so reasonability offered by BA in this case where it offered passengers to rebook for another date up to 12 month after the original travel date.
However, rebooking options will be subject to availability.
If flights are cancelled as a result of strike action, customers will also be able to cancel their booking and claim a full refund – EU regulations require that airlines pay refunds within seven days or offer passengers the soonest available flight to their destination.
British Airways Executive Club members will continue to earn Tier Points and airmiles for flights cancelled due to any strike action.
British Airways is also liable to pay for meals and refreshments that you take during the waiting time and overnight hotel accommodation and transfers if necessary. You’ll also entitled to claim two free telephone calls, plus the cost of emails or faxes.
However other expenses like car hire and hotel bookings are not covered by the airline so the only solution is to cover these claims with travel insurance.
If you flight is delayed or cancelled within 14 days of departure then technically passengers are able to claim compensation under EU regulations. However, this excludes problems caused by strike action.
by insurance expert on February 28, 2010
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